For HR, learning and office-management leaders
Practical training for administrative, executive office and diplomatic professionals in public and international institutions. Delivered in English and French: live online, in person in the Caribbean and Africa, or in-house for your whole team.
What changes after training
Every programme is built around the work your people already do, with tools and templates they use the following week. This is the difference sponsors tell us they notice.
Programmes
Each programme runs as a public cohort, online or in person, and can be delivered in-house using your own policies, tools and scenarios. Every cohort is also offered in French on the same dates.
Administrative professionals · 5 days
Our most requested course, rebuilt for 2027. Planning and diary management, the executive office, communication with influence, conflict, crisis messaging and the responsible use of AI.
Programme, dates and registration →Administrative professionals · 2 days
From task executor to AI-augmented strategic partner. Drafting, minutes, research and one real workflow redesigned, with one discipline for every AI-assisted task: Frame, Verify, Own.
Programme, dates and registration →Microsoft 365 users · 2 days
Two days of hands-on labs in a live Microsoft 365 training tenant. Get real value from the licences your organisation already pays for, inside agreed guardrails.
Programme, dates and registration →Diplomatic and protocol staff · 5 days
Global governance and its current disruptions, geopolitics and trade, diplomatic correspondence, and the order of precedence when hosting dignitaries.
Programme, dates and registration →Also delivered in-house on request: Office Budgets, Payroll & Benefits. Ask about in-house training →
Training calendar · November 2026 to June 2027
Fees are per delegate in US dollars and include course materials and the Shared iQ certificate. Every cohort is also offered in French on the same dates: choose the language when you register. Full venue details are sent with your registration confirmation.
| Dates | Course | Format and venue | Fee | |
|---|---|---|---|---|
| November 2026 | ||||
| 16 – 17 Nov 2026 | Microsoft 365 Copilot at Work · 2 days | OnlineZoom | US$1,650 | Register |
| 23 – 27 Nov 2026 | Advanced Planning & Communication · 5 days | In personJohannesburg, South Africa | US$2,950 | Register |
| 23 – 27 Nov 2026 | International Relations, Diplomacy & Protocol · 5 days | OnlineZoom | US$2,450 | Register |
| December 2026 | ||||
| 7 – 11 Dec 2026 | Advanced Planning & Communication · 5 days | OnlineZoom | US$2,450 | Register |
| 7 – 11 Dec 2026 | International Relations, Diplomacy & Protocol · 5 days | In personJohannesburg, South Africa | US$2,950 | Register |
| January 2027 | ||||
| 25 – 26 Jan 2027 | Microsoft 365 Copilot at Work · 2 days | In personKigali, Rwanda | US$2,350 | Register |
| 27 – 28 Jan 2027 | AI Fluency · 2 days | OnlineZoom | US$1,495Early-bird | Register |
| February 2027 | ||||
| 15 – 19 Feb 2027 | International Relations, Diplomacy & Protocol · 5 days | In personKigali, Rwanda | US$2,950 | Register |
| 22 – 26 Feb 2027 | Advanced Planning & Communication · 5 days | In personKigali, Rwanda | US$2,950 | Register |
| March 2027 | ||||
| 15 – 16 Mar 2027 | Microsoft 365 Copilot at Work · 2 days | OnlineZoom | US$1,650 | Register |
| 17 – 18 Mar 2027 | AI Fluency · 2 days | OnlineZoom | US$1,495Early-bird | Register |
| April 2027 | ||||
| 12 – 16 Apr 2027 | Advanced Planning & Communication · 5 days | In personRodney Bay, Saint Lucia | Fee on request | Register |
| 19 – 20 Apr 2027 | Microsoft 365 Copilot at Work · 2 days | In personGrand Cayman, Cayman Islands | Fee on request | Register |
| 19 – 23 Apr 2027 | International Relations, Diplomacy & Protocol · 5 days | In personBridgetown, Barbados | Fee on request | Register |
| 21 – 22 Apr 2027 | AI Fluency · 2 days | In personGrand Cayman, Cayman Islands | Fee on request | Register |
| 26 – 27 Apr 2027 | Microsoft 365 Copilot at Work · 2 days | In personAbidjan, Côte d'Ivoire | Fee on request | Register |
| May 2027 | ||||
| 10 – 14 May 2027 | Advanced Planning & Communication · 5 days | In personBridgetown, Barbados | Fee on request | Register |
| 12 – 13 May 2027 | AI Fluency · 2 days | OnlineZoom | US$1,750 | Register |
| 24 – 28 May 2027 | International Relations, Diplomacy & Protocol · 5 days | In personAbidjan, Côte d'Ivoire | Fee on request | Register |
| June 2027 | ||||
| 7 – 11 Jun 2027 | Advanced Planning & Communication · 5 days | In personCape Town, South Africa | Fee on request | Register |
| 7 – 8 Jun 2027 | Microsoft 365 Copilot at Work · 2 days | In personSt. George's, Grenada | Fee on request | Register |
Group bookings of three or more delegates from the same organisation qualify for a reduced rate, and delegate substitutions are free. Every course is also available in-house. Request a quotation →
Bilingual by design
English and French cohorts run on the same dates with French-speaking facilitators, so mixed teams can travel together. Workbooks, templates and certificates come in the language of delivery.
Shared iQ has delivered simultaneous English and French classes for a multilateral development bank, six half-day sessions over two weeks, online.
Where we train
In-house training
Any programme can be delivered exclusively for your institution, built around your own policies, approved tools and real scenarios. Our most requested format is six half-day sessions over two weeks, so staff learn without leaving their desks for days.
Our training in action
Who has attended
Participants from these organisations have trained with Shared iQ.
A 60 to 90 minute live session drawn from one of our course days, scheduled for Caribbean afternoons. Register to receive the link and the recording.
About Shared iQ
Shared iQ is a corporate training company specialising in employee learning, development and consulting. Through public courses and customised in-house programmes, we raise workplace standards by upskilling support staff and those new to management.
Tools, templates and real scenarios participants apply the following week.
Content reflects the protocol, governance and accountability of public and international bodies.
Every course in both languages, on the same dates, with French-speaking facilitators.
Online, in person in the Caribbean or Africa, or in-house for your team.
Calgary, Alberta
Midrand, Johannesburg
Lakewood, California
Get in touch
Whether you want to register a delegate, arrange an in-house programme or simply ask a question, we respond within one business day. You can also email info@sharediq.org.